Galactic Wins Document Upload: Format and Size Rules
Getting your welcome bonus or processing a withdrawal at Galactic Wins casino is exciting, but it requires a crucial security step: document verification. This guide walks you through the entire document upload process, detailing the exact file formats, sizes, and types accepted to ensure a smooth and speedy verification.
Why Galactic Wins Requires Document Verification
Like all reputable online casinos, Galactic Wins must verify your identity and payment methods to prevent fraud, money laundering, and underage gambling. This process, mandated by licensing authorities, protects both you and the platform. It’s a standard procedure typically triggered before your first withdrawal or when claiming a large Galactic Wins bonus. The entire process is secure and confidential.
Accepted Document Types and Formats
You will need to provide a few key documents. The most common are proof of identity, proof of address, and proof of payment method. Below is a table outlining the specific requirements for each document type accepted by Galactic Wins casino.
| Document Type | Accepted Examples | Required Format | Max File Size |
|---|---|---|---|
| Proof of Identity (POI) | Passport, Driver’s License, National ID Card | JPG, PNG, PDF | 5 MB |
| Proof of Address (POA) | Utility Bill (gas, electric), Bank Statement, Tax Bill (less than 3 months old) | JPG, PNG, PDF | 5 MB |
| Proof of Payment Method | Front of Credit/Debit Card (mask digits), e-Wallet Account Screenshot | JPG, PNG | 2 MB |
Step-by-Step Upload Guide
Uploading your documents is a straightforward process. Follow these steps carefully to avoid delays.
- Log In: Access your account on the Galactic Wins website.
- Navigate to Verification: Go to your account settings or ‘Cashier/Banking’ section and find the ‘Verification’ or ‘Upload Documents’ area.
- Select Document Type: Choose the document category you are uploading (e.g., Proof of Identity).
- Upload File: Click ‘Browse’ or ‘Choose File’, select the correctly formatted file from your device, and ensure it’s under the size limit.
- Submit for Review: After uploading all required documents, click ‘Submit’. The security team will review them, which usually takes 24-48 hours.
Troubleshooting Common Upload Issues
If your upload fails or is rejected, it’s likely due to one of these common issues. Here’s how to fix them.
- File Too Large: Compress the image using a free online tool or take a new photo at a lower resolution.
- Wrong Format: Convert your file to a JPG, PNG, or PDF using your computer’s built-in software or a converter website.
- Blurry or Unreadable Image: Ensure the document is well-lit, all four corners are visible, and the text is clear. Avoid glare.
- Document Expired or Too Old: Proof of Address must be recent (within the last 3 months). Use your most recent bill or statement.
- Rejection for Mismatch: The name and address on your documents must exactly match the information registered in your Galactic Wins account.
What Happens After Verification?
Once approved, your account will be fully verified. This means faster withdrawal processing (often within 12-24 hours), higher transaction limits, and unrestricted access to all promotions, including exclusive offers like a Galactic Wins no deposit bonus or Galactic Wins free spins. You’ll receive a confirmation email. If you used a Galactic Wins promo code during signup, verification is essential to unlock the associated bonus funds. For any persistent issues, the best course of action is to contact the support team directly through the live chat feature on the official Galactic Wins website.
